As I am sure you know by now, Governor Hogan has ordered the closure of all non-essential businesses in the State of Maryland to reduce the spread of COVID-19.
I want to share with you the steps that we are taking at Digital Age Solution in response to this crisis, and assure you that you are not alone.
Digital Age Solution does provide essential services as defined by the federal government. As such, we will continue to operate those services deemed essential.
We will continue to provide and manage telephone services, web conferencing, network communications, and most services you’ve come to expect from us.
Digital Age Solution will continue to answer calls for support and services that you need to operate during this stressful time.
Luckily, most of our services can be performed remotely. If you need help, do not hesitate to call or e-mail us. You can easily start a remote session from our web site.
For other businesses deemed to be essential services, we will continue to serve your needs, also. If a service cannot be delivered remotely and your business is allowed to be open, we can come on-site for service calls. That being said, I am only allowing on-site calls for emergency situations as determined by our own triaging of calls.
To help reduce contact and spread, I am closing our office and allowing employees to work from home. With our own technology, they can answer calls and help our customers remotely.
We are all in this together. All of us at Digital Age Solution wish each and everyone of you health, and safety.
Thank you for being a part of our family.
Stay Safe and Please Follow CDC and State of Maryland Guidance.
Michael Kuster opened Digital Age Solution in 2005 after managing Information Technology for various government agencies for many years. Before taking on this venture full-time, he operated a web site design and hosting company, KusterNet, for a decade. After being asked by web site customers to manage and maintain their computers, KusterNet became Digital Age Solution.
Mike maintains a hands-on, active role in the management and delivery of service to customers at Digital Age Solution. Rather than sitting behind a desk, he can often be found running cable on telephone poles, fixing computers on-site, and providing one-on-one support to customers.
Mike lives in Walkersville, Maryland with his wife and three children. He actively serves as a volunteer and board member for several non-profits including 4-H, Federated Charities, and the Town of Walkersville.