Features and Benefits

Personal Flexibility

flexibilityOur reliable, feature-rich hosted phone services adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Commonly used features include: full call center capabilities, listen live, find me follow me, IVR and more.

Unified Communications Client

Digital Age Solution’s UC client is a Unified Communications solution that combines calling, chat, meetings, voicemail, video, screen sharing and enterprise contacts into a single, easy-to-use interface to improve everyday communications and collaboration for businesses.

Mobility Mastered

Mobility is paramount in today’s business world. Keep your company connected with a wide array of mobile features—from our CoreNexa App for iOS and Android to simultaneous ring to remote call control to help you conduct business anywhere through any device.

Contact Center

Our Contact Center (CC) solution is an evolution of call center functionalities. Over time, your organization’s needs for customer engagement have likely increased in scope. Previously, customers only had voice channels for real-time communications with businesses, so call centers only needed voice capabilities. As customers’ options for communications have expanded to email, live chat, and text, call centers need to respond accordingly by offering those same channels as means of modern customer engagement. This demand spurred the evolution of our Contact Center customer engagement platform.

Voice to Text

DAS Voice to Text solution leverages Google’s AI and machine learning capabilities to transcribe spoken words into written text automatically and without human interaction. This allows businesses to have their voicemails automatically transcribed and sent to them via email, SMS, or the ClickConnex mobile app. This technology is ideal for busy professionals who can’t be accessible at a moment’s notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order.

Supportive Staff

supportWe’re here to support your business at every level with our always-available, personable support team. We’ll help you with your specific needs and concerns, while giving you personalized customer support you won’t find anywhere else.

Business Continuity

keyEliminate operational loss should part of your communications network go down. A recovery plan will help your business save itself! Insure your future by providing your business with the necessary protection, including e-mail archiving, data backup and restoration, upgrades, information protection, disaster recovery, and more. With parallel systems put in place in different locations to ensure business continuity even if a natural disaster occurs, we keep you covered.

Customer Tested

thumbsupOur products and services are customer tested, and approved—we’ve enabled countless businesses to improve their communication channels easily, and effectively, to transform their business into a competitive powerhouse. With a full range of front and back-office features, you can rest easy knowing your business is taken care of, now and for the future.